SHIPPING & RETURNS

All orders over $75 will receive free US domestic ground shipping.

My Promise to You - Faces by Mary is a licensed retailer of the HydroPeptide product and is committed to providing the highest quality, most effective, non-prescription, innovative skin care products available. Skin care is my only focus and always has been. The products featured on this site are guaranteed to deliver on this commitment. If you are unhappy with your purchase, we are happy to correct it with a replacement or refund.

Returns and Exchanges - It is important to me that you are satisfied with your HydroPeptide® purchase. Purchases of HydroPeptide made online at facesbymary.net may be returned and refunded or replaced with in ninety (90) days of purchase and returned to " ". Returned goods shipping charges are the responsibility of the consumer. In order to receive a full refund you must return your original packing slip/invoice, including a return authorization code, along with the unused portion of your product. You can obtain a return authorization code by calling Customer Service at: 1-424-272-0416.

Products purchased through facesbymary.net must be returned to the Faces by Mary shipping address. Credit will be issued to your account upon the receipt of returned goods that are accompanied by the required information noted above. Shipping charges are non-refundable.
In the event that an error was made in the processing or shipping of your order, please contact us at 1-424-272-0416 within five (5) business days of the receipt of your order. HydroPeptide® is a trademarks of Premier HealthSource, Inc , Issaquah, WA. and Faces by Mary is a licensed retailer of this product and this fact can be verified on their website.